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Chariot Energy's Rating
Our overall rating for Chariot Energy is almost 4-stars! 3.8, a very good Rating!
Great Provider, great plans. Some of their Time of Use and Solar plans can get a little confusing for some customers, but overall, they are an Excellent Provider.
| Provider Quality | |
| Plan Quality | |
| Simplicity | |
| Customer Service | |
| Features | |
| Perks | N/A |
Pros
• High Quality Provider
• Great Plan Offerings
• Excellent Customer Service
• Great Provider for Customers with Solar
• All Plans 100% Renewable from Solar
Cons
• Not Always the Cheapest
• Solar Plans can get confusing for some
• No Rewards or Perks
Our Texas Electricity Finder (TEF) Score is a comprehensive evaluation based on key factors that matter most to consumers.
Chariots's Best Plan
Price is at 1000 kWh for Utility Supplier Centerpoint
Chariot Energy Electricity Plans
Types of Plans
Solarize:
Your electricity will be sourced from green energy. Ideal for customers who haven’t yet installed their own rooftop solar.
Straightforward, no-gimmick plan with no hidden fees and no surprises. What you see is exactly what you get. We recommend these for most customers because they provide predictable billing without complicated terms.
Free Nights:
Free nights every night from 11PM to 6AM
Shine:
For those with Solar Panels! Earn real-time market rates for the unused energy produced by your panels. Credits never expire as long as you’re a Chariot customer. No system size limits.
EV Ride:
For those with EVs! Free EV Charging Free charging every night from 11PM to 6AM
💡 Note: All Chariot Energy plans are also sourced from 100% Texas Solar energy, making them a win for both you and the environment!
Chariot Energy Reviews
With Chariot Energy’s 4.3-star rating on Google, they are generally well-regarded for their competitive pricing and innovative plans. Below is a summary of the most common reviews we’ve gathered.
Most Common Reviews for Chariot Energy
Common Positive Reviews
100% Renewable Energy: Customers appreciate Chariot’s plans that are sourced entirely from solar energy, making them an eco-friendly choice.
Competitive Rates: Customers often highlight their competitive electricity rates compared to other renewable energy providers.
Straightforward Plans: Chariot Energy receives praise for their transparency and easy-to-understand electricity plans.
Customer Service: Some customers commend their responsive and helpful customer service team.
No Deposit Plans:The option for no-deposit plans appeals to a wide range of customers, particularly those wanting to avoid upfront costs.
Common Negative Reviews
Billing issues: A common complaint is confusion or errors with billing, such as incorrect charges or difficulty understanding invoices.
Unexpected Charges: Complaints about hidden fees or charges not clearly outlined in the plan details occasionally arise.
Long Wait Times: Although not super common, some customers report long wait times to resolve issues or get in touch with support.
Enrollment Delays: A few customers experienced delays during the enrollment or service activation process.
Review Summary
Chariot Energy is often praised for its renewable energy offerings, competitive rates, and transparency. However, like most electricity providers, billing and service issues can occasionally frustrate customers, which often stem from customers enrolling in plans they don’t fully understand, leading to unexpected charges, and why our focus is helping customers become savvy shoppers. Overall, Chariot Energy remains a solid choice for those prioritizing clean energy and straightforward pricing.
Keep in mind that individual experiences can vary. It’s always a good idea to research multiple providers and read reviews before making your decision.
⚡ Tip: Always review the Electricity Facts Label (EFL) before enrolling and compare multiple providers to ensure the best fit for your needs.
About Chariot Energy
Chariot Energy is a retail electricity provider that was launched in 2019 by its parent company, 174 Power Global. Based in Houston, Texas, Chariot Energy is dedicated to providing 100% renewable solar energy. The company has been recognized for its competitive rates and a straightforward approach to energy provision, emphasizing transparency and customer service.
Chariot Energy sources its electricity entirely from renewable sources, specifically solar energy. They manage their solar supply chain, which ranges from the sand used to manufacture solar panels to the solar farms that produce the electricity. This integration allows them to offer some of the lowest electricity rates in the state and ensures that the energy supplied is genuinely green.
Additionally, Chariot Energy offers a variety of plans tailored to different needs, including fixed-rate plans that provide price stability and solar buyback plans that compensate customers for the unused solar energy their panels produce. They also cater to customers with electric vehicles by providing plans that include free nighttime charging.
For Texas residents looking for a sustainable energy solution, Chariot Energy provides a robust option backed by the extensive resources and expertise of 174 Power Global.
Chariot's Promise
“We’ll provide you with 100% clean, renewable energy, always backed by simplicity, transparency and integrity.”
What we like about Chariot Energy
Solar, solar, solar! Chariot is the leader when it comes to solar power. They have great plans for customers who have solar equipment installed, and for customers who love the idea of solar, but don’t have the equipment.
In addition to being a great provider, they also build and manufacture solar panels. They use these panels on Texas-sized solar farms they own to supply clean solar power to the grid. With no middleman, they can offer clean solar power at prices competitive with traditional power sources.
Bringing New Energy
Chariot’s unique approach to power makes the benefits of solar even better.
Is Chariot Energy right for you?
- Chariot Energy is primed for customers who love solar and may be a great fit if any of these apply to you:
- 1. You have solar panels installed at your house – They have solar buyback plans for customers with solar systems installed.
- 2. You have a Battery Energy Storage System (BESS) – You can get paid by enrolling your BESS in their Battery Rewards program and provide your excess power to the grid during high-demand times.
- 3. You love solar but don’t have the equipment -0 Their 100% green energy plans sourced from their very own Texas solar farms are great for getting affordable solar without the hassle of installing all that equipment.
- 4. Own one or more EVs – Their Free Nights plans are great for those with EVs to charge.
Chariot Energy Frequently Asked Questions (FAQ)
How is Chariot Energy different?
We can leverage our affiliates’ solar generation and wholesale energy assets to offer our customers competitive rates. In addition, we are here for the long haul with a customer-first mindset and laser sharp focus on keeping our customers happy. Finally, we are making a long-term commitment to bring clean, sustainable, solar energy to residential and commercial consumers at highly competitive prices.
When can I expect my first Chariot Energy bill?
You should expect your first bill from us within about 35 days from the date you began service with Chariot. If you opted out of snail mail- you will receive an email notification when your online statement is available.
What if I forgot my Chariot Energy online username or password?
From the online account login screen, select “Forgot Password” and follow the prompts.
Is there an early termination fee if I cancel service with Chariot Energy?
Cancellation fees may differ by plan, please refer to your terms of service to see if you are subject to an early termination fee.
How do I setup automatic recurring payments with Chariot Energy?
Sign up online by logging into your Chariot account here or by contacting a customer happiness expert at 1-855-5CHARIOT (855-524-2746).
Will I be charged a free to switch from my current provider to Chariot Energy?
If you require expedited service or choose a specific day for your service to begin, your TDSP may assess a fee which will appear on your first month’s bill as a separate line item.
How do I sign up for paperless billing with Chariot Energy?
Sign up online by logging into your Chariot account at chariotenergy.com/myaccount and editing your bill delivery setting in your account profile or by contacting a customer happiness expert at 1-855-5CHARIOT (855-524-2746).
What are my payment options with Chariot Energy?
You can pay by snail mail, online, or by contacting a customer happiness expert at 1-855-5CHARIOT (855-524-2746).
How do I sign up for service with Chariot Energy?
Easy! Simply enter your zip code below to see how much you can save with Chariot Energy.
Links
Here are some help links from Chariot Energy
Pay your Bill – Login to your Chariot Energy account to view and pay your electric bill and manage your account.
Battery Rewards – Enroll your homes BESS (Battery Energy Storage System) and get paid!
FAQ – Find answers to some of Chariot’s most common questions
Contact – Got more questions? Chariot Energy is here to help.
Chariot Energy on Social Media
Promo Code
- Enroll: Click Here
Use Promo Code: TXEFINDER
Company Information
- Company Name: 174 Power Global Retail Texas LLC
- DBAs: Chariot Energy and Tristar Energy
- Call: 1-855-524-2746
- Email: CustomerCare@mychariotenergy.com
- Texas Retail Electricity Provider Registration: PUCT# 10260
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