Fair, Simple, Transparent Energy Plans
- Say farewell to mind-boggling contracts and hello to the Texas electricity company with fair prices, simple plans, and transparent communication.
- UNCOMPLICATED AND AFFORDABLE ELECTRICITY PLANS FOR TEXANS
- SAVE UP TO $800 PER YEAR WITH BKV ENERGY
About BKV Energy
BKV Energy, which initially focused on natural gas production, has successfully expanded its operations into the Texas electricity retail market. Now, they provide residential electricity services that emphasize simplicity, transparency, and affordability in their plans.
Furthermore, BKV offers a variety of plans tailored to meet different customer needs. These include options with fixed rates, no monthly base charges, and no minimum usage fees. In addition, they take a customer-centric approach by offering unique benefits, such as the ability to skip a bill payment and spread the cost over six months. Their rewards program is another highlight, providing annual rewards that grow each year you remain a loyal customer.
Beyond affordability and customer care, BKV Energy is also committed to sustainability. For example, they offer plans with up to 100% renewable energy and have implemented innovative measures like carbon capture to reduce emissions. Looking ahead, their ambitious goal is to achieve net-zero natural gas production by 2030. To reach this milestone, they are investing in internal technological advancements and focusing on solar energy and carbon capture innovations.
BKV Reviews
BKV Energy boasts a 4.5-star rating on Google, and while reviews across all platforms are mixed, they lean mostly positive. Some customers praise their competitive pricing, excellent customer service, and easy payment process. Others have reported billing issues and high rates.
Here’s a quick summary of some key points from their reviews:
Most Common Positive Reviews for BKV Energy
Competitive pricing: Many customers praise BKV Energy for offering competitive rates.
Excellent customer service: Several reviews mention receiving prompt and helpful assistance from BKV Energy’s customer service team.
Easy payment process: Customers appreciate the convenience of online payments and automatic payment plans.
Most Common Negative Reviews for BKV Energy
Billing issues: Some customers have reported issues with their bills, including incorrect charges and slow payment processing.
High rates: A few customers have complained that their rates with BKV Energy were higher than expected.
Review Summary
That said, these are two of the most common complaints found in negative reviews across all providers. The top complaint is billing issues, which often stem from the provider or comparison site not fully explaining the plan details, resulting in customers enrolling in plans they don’t fully understand, leading to unexpected charges. Additionally, almost all renewal plans with the same provider are priced higher than the initial plan. This contributes to ‘high rates’ being the second most common complaint and underscores the importance of shopping for new plans across different providers when it’s time to renew.
Keep in mind that individual experiences can vary. It’s always a good idea to research multiple providers and read reviews before making your decision.
What we like about BKV Energy
BKV Energy is an established company that has been in the energy business since 2015. Moreover, it has multiple revenue streams in the energy sector, including natural gas production, which means it is not solely dependent on residential electricity customers. As a result, they don’t need to rely on gimmicky plans with low advertised prices that ultimately cost customers more. Instead, their plans are simple and straightforward—what you see is what you get.
Additionally, we appreciate that BKV offers a 30-day money-back guarantee. In our opinion, this is a testament to their confidence in the quality of service they provide. Unlike other providers who frequently impose hefty termination fees, BKV Energy allows you to leave within 30 days without penalty if you’re not satisfied. This approach clearly demonstrates their commitment to transparency and customer care.
Finally, BKV’s Premier+ program stands out as an excellent feature. It offers numerous ways to earn rewards, including gift cards, products, cash, deals, and surprises. Furthermore, you can earn “VoltPoints” to claim these rewards and receive an annual cash bonus just for being a loyal customer.
How the BKV Premier+ Member Program Works
Customers who enroll in one of BKV’s Bluebonnet plans are automatically enrolled in their Premier+ Member Program, and for all other plans, customers can upgrade their plan for $4.95/mo. These plans do offer some really nice perks, but loyalty pays the most.
- BKV’s Premier+ is a suite of perks that include annual cash bonuses, loyalty points called “VoltPoints” that can be redeemed for rewards, and customer solutions like “Save Now, Pay Later” and “Contract Consultation.” Take advantage of all Premier+ has to offer, or just the perks that apply to you! Either way, we think you’ll love it.
- Key Premier+ Perks:
- ElectroShare Rewards – Annual cash bonus based on a percentage of BKV’s profits. The longer you stay with them, the larger your bonus!
- Blend & Extend – BKV tracks rates and automatically notifies you when you can switch to the lower rate.
- Save Now, Pay Later – Finances tight one month? BKV’s got you covered! Skip that bill and pay it back over six months.
- Learn more about BKV’s Premier+ and all it offers here.
Is BKV Energy right for you?
- BVK Energy is a great option for those who:
- 1. Prefer simple plans with no gimmicks
- • If you’re tired of hidden fees, surprise charges, and confusing terms, BVK Energy offers straightforward plans that are easy to understand. Their plans come with no monthly base charges or minimum usage fees, so you only pay for the electricity you use—nothing more.
- 2. Like to try before they buy
- • BVK Energy stands behind their service with a 30-day money-back guarantee. This means you can switch with confidence, knowing that if the plan doesn’t meet your needs, you have the flexibility to change without penalties.
- 3. Enjoy perks
- • BVK Energy offers exclusive benefits through their Premier+ program. From discounts on energy-efficient appliances to special offers tailored to your energy needs, their perks go beyond just saving on your monthly bill.
- 1. Prefer simple plans with no gimmicks
- If those apply to you, you’ll like their straightforward plans, 30-day money-back guarantee, and Premier+ program!
- BKV is also a great option for those who want to help protect the environment with green energy. Their 100% renewable energy plans are a great choice and great for the environment.
BKV Energy Frequently Asked Questions (FAQ)
How is BKV Energy different?
- Dedicated to Transparency & Simplicity
- At BKV Energy, we are deeply committed to transparency and simplicity in everything we do. From our pricing to our blogs, EFLs, and marketing materials, we strive to be as clear and straightforward as possible for our Texas customers. Moreover, our primary goal is not to acquire as many customers as possible. Instead, we aim to educate and empower Texans to make the right choice when it comes to energy.
Depending on your unique electricity consumption and behavior, that choice may not always be with us. However, we are dedicated to creating and offering energy products that can serve the greatest number of people fairly. At BKV Energy, we believe energy should be a force for good, and we are here to deliver it in the right way.
- Offering Flexibility, Affordability & Savings
- Our affordable fixed-rate plans are designed to help Texas customers save money on electricity in several ways:
- 1. No Hidden Fees: Unlike other providers, we avoid unnecessary fees such as minimum usage requirements or monthly base charges. This means you only pay for the electricity you actually use.
- 2. Simple, Fixed Rates Only: While other companies may try to lure you in with gimmicky time-of-use plans like free nights and weekends, we focus on straightforward fixed rates that prioritize your savings over their profits.
- 3. Rate Stability: Fixed-rate plans allow you to lock in your price per kWh for the duration of your contract. This ensures that your rate remains consistent, regardless of market conditions, making it easier to budget for your energy costs.
- 4. Proven Savings: By choosing BKV Energy for your residential electricity needs, you could save up to $300 per year compared to other providers.
5. No-Risk Guarantee: If you decide you’re unhappy with our services during the first 30 days, there’s no need to worry. We won’t charge you an early termination fee, allowing you to switch providers without penalty.
When can I expect my first BKV Energy bill?
- For electronic billing, your bill will become available at the start of the next billing cycle. However, it’s important to note that this may not align with your enrollment date.
- On the other hand, for paper billing, your bill will be mailed at the start of the next billing cycle. Typically, you should receive it within 2–3 days.
What if I forgot my BKV Energy online username or password?
From the online account login screen, select “Forgot Password” and follow the prompts.
Is there an early termination fee if I cancel service with BKV Energy?
Cancellation fees may differ by plan, but they are typically $20 for each remaining month on your contract. The Electricity Facts Label for your plan will have the ETF for your specific plan. Please review your terms of service to see if you are subject to an early termination fee.
Will I be charged a free to switch from my current provider to BKV Energy?
If you require expedited service or choose a specific day for your service to begin, your TDSP may assess a fee which will appear on your first month’s bill as a separate line item.
What are my payment options with BKV Energy?
- You can pay your bill electronically through our online payment portal.
- Or you can pay your bill over the phone by calling 1 855 258-4797.
- Or you can pay your bill by mail by including a signed check in the return envelope we have provided with your paper statement. Please send your bill to the address below.
- BKV Energy
- P.O. Box 660842
- Dallas, TX 75266-0842
- Learn more about paying your bill.
How do I sign up for service with BKV Energy?
Easy! Simply enter your zip code below to see how much you can save with BKV Energy.
Links
- Here are some help links from BKV Energy
- Pay your Bill – Login to your BKV Energy account to view and pay your electric bill and manage your account.
- BKV Rewards – Learn more about how you can become a member of BKV’s Premier+ program for exclusive perks and savings.
- FAQ – Find answers to some of BKV’s most common questions
- Contact – Got more questions? Visit BKV’s support page to find answers and contact info.
- YRAC – Your Rights as a Customer
BKV Energy on Social Media
Promo Code
- Enroll: Click Here
Use Promo Code: AFFTEF0001
Company Information
- Company Name: BKV-BPP Retail, LLC
- DBAs: BKV-BPP Retail Texas, BKV Electric, BKV Electricity, BKV Energy, BKV Retail Power
- Call: 1 855 258 4797
- Email: support@bkvenergy.com
- WhatsApp: Link
- Facebook Messenger: Link
- Texas Retail Electricity Provider Registration: PUCT# 10323
How to Read Your BKV Energy Electric Bill
- Although some electricity bills can be straightforward, others can be overly complicated. BKV is an advocate for transparency and wants you to know what exactly is and is not included in your electric bill.
- What is included
- • TDU Pass-Through Charges
- • Energy Charge
- • Miscellaneous Gross Receipts Tax Reimbursement
- • PUC Assessment
- • Sales Tax
- What’s not included:
- • Base Charge
- • Minimum Usage Fees
- • Usage Limits
- Learn more about how to read your BKV Energy bill here.
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