Texas Electricity Finder No Longer Promotes or Recommends Budget Power
Great Rates
Great Service
Always
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Budget Power: A "Ghost Provider"
Budget Power is what we call a “Ghost Provider” because you’ll most likely be ghosted by them, literally. You’ll sign up, things will be going well, and then all of a sudden, you’ll never hear from them again. You’ll wake up one day and have a new provider.
If you’re reading this, it’s mostly like because you’ve seen Budget Power with the cheapest plan on Power to Choose, and you’ve never heard of them.
Our Advice: Proceed with Caution. If you want a plan you won’t want to worry about, we suggest looking elsewhere.
Here's What You Need to Know
You won't be a Budget Power Customer for Long
This isn’t Budget Power’s first rodeo. They are closely tied to Discount Energy, which is an NRG (Reliant Energy) company, and their business model is to get as many customers as possible with low rates and then sell those customers to Discount Energy.
Budget Power’s parent company, Capital Energy PA, LLC, has multiple aliases: Budget Power, Sunrise Power, Value Energy, and Value Power. They started in August of 2021 and built a customer base as “Value Power.” In November of 2023, they sold those clients to Discount Power. After their one-year non-compete clause expired in November 2024, they reopened and rebranded as “Budget Power.”
One of the most significant issues with being a small provider is that they can’t effectively manage the risk associated with fluctuating energy prices. Once they’ve acquired too many customers and can no longer support the financial risk, they sell those customers to another provider. This is what they did as Value Power and what they’re doing now as Budget Power.
This has become their business model. They specialize in starting small retail providers, promoting cheap plans on Power to Choose, selling the company to a big box provider, and then doing it all over again.
Poor Service and Rising Rates
Like other ghost providers, they run a lean company with few employees to keep costs down. This allows them to offer plans just cheap enough to appear at the top of Power to Choose. However, the lean staff leads to poor customer service, and the low prices are short-lived. It’s guaranteed the new provider will raise your rates significantly at renewal or, in some cases, even sooner.
Not having enough resources to provide a decent level of customer service nor the resources to manage the risks of fluctuating energy prices leads to uncertainty and headaches for customers.
Again, proceed with caution.
Our Top Priority is You, the Customer
Our first partnership with Budget Power was back when they were Value Power. It was very short-lived. We didn’t even make it to having their plans on our site before they were acquired. But when we heard they “got acquired” by Discount Power, we were excited for them. A small provider is doing well enough for a larger provider to buy them, and that’s what we’re here for: helping promote the smaller/newer providers.
But since we’ve re-partnered with them as Budget Power, we now see and understand how they operate and can no longer, in good faith, recommend or promote them to customers.
At Texas Electricity Finder, we aim to connect great customers to great providers. Our top priority is ensuring transparency, reliability, and quality service for our customers. Unfortunately, Budget Power no longer meets those standards, and as a result, we have officially ended our partnership with Budget Power and will no longer promote their electricity plans.
We share this to ensure you have all the facts before choosing an electricity provider. Don’t get caught in the same trap—we’re here to help you make an informed decision.
Should You Sign Up with Budget Power? A Texas Electricity Plan Review
If you actively shop for new plans each year or only need a quick short-term plan and use autopay, then Budget Power’s introductory low electricity plan prices may work for you.
Actively shopping or only needing a short-term plan reduces the risk of being moved to a new provider. And using auto-pay means you’ll most likely never have to deal with their poor customer service.
But if you’re like most folks who’d rather not stress over their electricity plan, then we advise finding a more reputable provider. They don’t have to be the big-brand name providers—there are tons of solid Texas electricity companies out there with great plans that won’t leave you worrying.
Find Your Worry-Free Texas Electricity Plan Today
Why Are We Telling You This?
At Texas Electricity Finder, we’re not affiliated with any providers. We’re an independent electricity broker, and we aim to help you find the best electricity plan and provider for YOU.
There are a lot of great providers out there, outside of the big ones you see commercials for on TV. Many of these great providers you may have never heard of. These providers typically have better rates than the big-name providers, and they have excellent customer service. Our goal is to partner with these providers and promote their plans we believe could benefit customers the most.
We do not promote all providers, nor do we promote all plans from providers we partner with. And if a provider we do promote falls short and can no longer be a great option for customers, we will end our partnership with them and no longer promote their plans.
At Texas Electricity Finder, you, the customer, comes first. Our goal is to be your trusted source when it comes to shopping for electricity plans or finding a great provider.
About Budget Power
Budget Power is a Texas-based retail electricity provider that truly believes in doing things differently. Founded by industry veterans with decades of experience, Budget Power emerged to address a genuine need for a no-nonsense electricity provider that puts customers first. With a strong focus on fair pricing, excellent customer service, and transparent plans, they aim to redefine the electricity experience for Texans.
Although Budget Power is a relatively new name in the Texas energy market, its roots run deep. Previously, they operated as Value Power under their parent company, Capital Energy PA, LLC. Over the years, their team has successfully served more than 500,000 residential and commercial customers, earning numerous accolades for their customer-first approach. Today, Budget Power proudly continues that legacy by delivering straightforward electricity plans without any gimmicks, hidden fees, or surprises.
Budget's Promise
“Great Rates. Great Service. Always.”
Their focus is simple: great rates, great service, always. Unlike many providers, Budget Power prioritizes loyalty by offering existing customers the same competitive renewal rates as new customers. Their philosophy is to invest in what matters most—fair prices and high-quality customer care—rather than flashy marketing or confusing plan structures.
What we like about Budget Power
At Texas Electricity Finder, we highly value simplicity, transparency, and exceptional customer service—and Budget Power checks all those boxes. With their straightforward, no-gimmick plans, they make it easy for customers to understand exactly what they’re paying for. This approach aligns perfectly with our mission to empower Texans to make informed electricity choices.
Moreover, Budget Power brings a fresh perspective to the Texas electricity market by focusing on what truly matters: great rates, loyal customer rewards, and high-quality service. Because of their smaller size, they can stay nimble and prioritize their customers in a way that larger, corporate providers often cannot.
Additionally, we appreciate their dedication to rewarding customer loyalty with competitive renewal rates—a rarity in today’s market. This shared commitment to creating a seamless and stress-free experience makes Budget Power a standout option for our customers.
Budget Power Frequently Asked Questions (FAQ)
How is Budget Power different?
Budget Power stands out by doing things differently from most Texas electricity providers. They focus on keeping their plans simple, transparent, and fixed for the long term—no gimmicks, no hidden fees, ever. Their commitment to high-quality customer service means they’re always there to meet your needs and provide a hassle-free experience.
- When you choose Budget Power, you can expect:
- Fair and Transparent Pricing: No hidden fees, no gimmicks.
- Exceptional Customer Service: A responsive team that values your time and needs.
- Great Renewal Rates: Loyal customers receive the same excellent pricing as new ones.
Budget Power’s plans are designed to be easy to understand and fixed for the long term, ensuring stability and peace of mind. Whether you’re a residential or commercial customer, Budget Power offers a straightforward, hassle-free experience backed by years of expertise.
For Texans seeking a reliable electricity provider with transparent rates and a customer-first mindset, Budget Power is the ideal choice.
When can I expect my first Budget Power bill?
You should expect your first bill from Budget within about 35 days from the date you began service. You will receive an email notification when your online statement is available.
What if I forgot my Budget Power online username or password?
Navigate to “Account Management” and then “Manage My Account” to access their online portal login screen. Select “Forgot Password?” on the login screen and then follow the prompts to reset it.
You will need your Budget Power Account Number and the Email Address you used to register your account.
Is there an early termination fee if I cancel service with Budget Power?
Cancellation fees may differ by plan. Please refer to your terms of service to see if you are subject to an early termination fee.
Budget Power early termination fees generally range from $150-$300 depending on the length of your electricity plan term. The longer the term, e.g. 24+ months, the higher your early termination fee.
How do I setup automatic recurring payments with Budget Power?
Sign up online by logging into your Budget Power account here or by contacting their customer support desk at 888-699-0747.
How do I check the status of my new service?
Your online account (once you have created it) will provide you with the status of your enrollment. In the event that you do not wish to create your online account, you can call us at 1 (888) 699-0747 during normal business hours to get an update on your enrollment status.
Will I be charged a free to switch from my current provider to Budget Power?
If you require expedited service or choose a specific day for your service to begin, your TDSP may assess a fee which will appear on your first month’s bill as a separate line item.
What if a deposit is required?
Based on your credit score (or if we have an issue verifying your identity), you may be notified during the enrollment process about a deposit requirement.
How do I sign up for service with Budget Power?
Easy! Simply enter your zip code below to see how much you can save with Budget Power.
Is Budget Power right for you?
Budget Power is an excellent choice for customers who value simplicity, transparency, and great customer service. Consider Budget Power if any of these apply to you:
- • You want straightforward, no-gimmick plans – Budget Power keeps their plans simple and easy to understand, so you know exactly what you’re paying for without hidden fees or surprises.
- • You appreciate great customer service – With a customer-first approach, Budget Power is dedicated to answering your questions and resolving issues promptly, making them a great option if you value personalized care.
- • You like being rewarded for loyalty – Unlike many providers, Budget Power offers renewal rates for existing customers that are just as competitive as the rates for new customers.
- • You’re looking for stability – Budget Power’s long-term fixed-rate plans provide peace of mind with consistent rates, no matter what’s happening in the energy market.
- • You prefer a boutique provider – As a smaller, focused electricity provider, Budget Power prioritizes your needs in ways larger corporate providers often overlook.
- If any of these points resonate with you, Budget Power could be the perfect fit for your electricity needs
Links
Here are some help links from Budget Energy
• Pay Your Bill – Login to your Budget Power account to view and pay your electric bill, and manage your account.
• Contact – Got more questions? Budget Power is here to help.
Budget Power on Social Media
Promo Code
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Company Information
Company Name: Capital Energy PA, LLC
DBAs: Budget Power, Sunrise Power, Value Energy, and Value Power
Call: 1-888-699-0747
Email: care@budgetpowertx.com
Texas Retail Electricity Provider Registration: PUCT# 10293
How to Read Your Budget Power Electric Bill
Account Information
- 1. Account Number – A unique account number that has been assigned to you by Budget Power. Please note that this may be different from your old account number.
- 2. Bill Number – A unique identifier specific to the billing statement for the month in which this bill was generated.
- 3. Bill Date – The date on which your bill was issued
- 4. Billing Address – The address Budget Power has on record for all the correspondence mailed to you.
- 5. Electric Service identifier (ESI ID#) – The unique number that identifies your electric service location. This is not the same as your account number.
- 6. Service Address – The address at which the electricity is being supplied.
Billing Information
- 7. Bill Period – The dates during you were supplied electricity and for which this bill was generated.
- 8. Bill Summary – A summary that shows the following:
- • Previous Balance, which is the unpaid balance from the previous bill;
- • New Charges, which reflect the sum of all electric service charges including applicable sales and taxes for the current Bill Period;
- • Payments/Adj, which reflect payments and/or adjustments received by Budget Power since the previous bill;
- • Due Amount, which is the total amount due by the Due Date to avoid the Late Penalty; and
- • Due Date, which is the date by which your payment is due to avoid the late Payment Penalty.
Usage Information
- 9. Energy Usage Calculation – A summary that shows the following:
- • Meter, which is the unique number that identifies Service Address Meter;
- • Type, which identifies whether your bill is based upon an actual or an estimate usage. In the event yuor bill is based on a usage estimated by your transmission and Distribution Service Provider (“TDSP”), you will see “Est” written in this section;
- • Date, which reflects the current Billing Period;
- • Curr. Rd, which shows the current numerical reading on your meter by yoyr TDSP;
- • Prev. Rd, which shows the numerical reading on your meter from the previous reading by your TDSP;
- • Mult, which is the multiplier used to calculate your bill; and
- • Usage, which is the amunt of energy in kilowatt hours (“kWh”) consumed during the current billing cycle.
Charges
Other Information
